Terms and Conditions and Policy
Privacy Policy?
All content on this website is protected by the copyright laws of India. Certain elements—such as names, words, titles, phrases, logos, icons, graphics, or designs displayed on the site—may represent trade names, trademarks, or service marks belonging to Himalayan Inn Homestay or its affiliates. These may also be licensed for use. However, the presence of such trademarks, trade names, or service marks does not imply any form of licensing to others.
General Principles?
At Himalayan Inn Homestay, safeguarding your privacy is a top priority. This Privacy Policy has been designed to ensure your personal information remains confidential and secure.
We take all reasonable measures to protect your privacy on systems and websites under our control. However, we are not responsible for any unauthorised or unlawful disclosures of your personal information made by third parties outside of our control, such as advertisers or external websites linked to ours. Please note that the privacy practices of our business partners, advertisers, sponsors, or websites linked via hyperlinks may differ from ours.
Our policy provides an overview of the personal information we collect and receive, the contexts in which it is gathered, and the procedures governing its use, storage, and sharing under specific conditions. It also outlines the steps you can take if you have questions or concerns about your personal information or our practices, as well as the designated contact person for such inquiries.
Terms like “we” and “Himalayan Inn Homestay” do not include third-party entities involved in providing requested services. Nevertheless, we encourage such third-party service providers to comply with our Privacy Protection Policy. Personal information includes identifiable details such as your name, address, email, or phone number—details that are not publicly available or work-related. Additionally, it includes information related to guest preferences and usage that Himalayan Inn Homestay collects or records during business interactions.
The Privacy Protection Policy excludes information pertaining to Himalayan Inn Homestay itself. However, such information remains safeguarded through other policies, practices, and contractual agreements.
How do We Collect Your Personal Information?
We may collect your personal information under the following circumstances:
When you make a reservation or use Himalayan Inn Homestay services.
When you share information while participating in a marketing initiative.
When you visit our website.
Below, we describe the typical types of information collected in these scenarios, the reasons for collection, and how we store and use the data. If you send us an email, we retain the information to ensure an appropriate response. Information is collected when you register on our website or complete a form. During this process, you may be asked to provide details such as your name, email address, or phone number. However, you can also browse our website anonymously.
If you provide your personal information and contact details, we reserve the right to reach out via call, SMS, email, or WhatsApp to share updates about our products and offers—even if your number is on a DND (Do Not Disturb) list.
Making a Reservation?
When you make a reservation through our website, we require certain information to identify you, contact you, and process your requests and purchases. This includes details such as your name, address, phone number, email address, credit card information (number and expiration date), and language preference. Additionally, you may provide us with your preferences for services, such as room type, bed type, and other similar requests.
If you’d like your purchase of Himalayan Inn Homestay’s services to be recognized under a third-party loyalty program affiliated with us, you’ll need to share specific verification details, such as your membership number with the third-party program. Occasionally, we may offer discounts or special deals, which might have eligibility criteria. For instance, discounts for seniors or children may require you to provide your date of birth during booking. You may also need to present identification with your date of birth upon check-in for verification.
From time to time, we provide packages or services that involve third-party collaborations. If you opt for such a package or service, your personal information will be shared with the third party as needed to deliver the service and handle your requests or purchases.
Himalayan Inn Homestay may use the information you provide to share offers and updates about our services and select third-party services. However, we will not pass your information to these third parties directly. Instead, third-party offers will be routed through us for distribution.
If you prefer not to receive such offers or updates, you can unsubscribe by emailing subashdarj32@gmail.com with the subject line “Unsubscribe.” Ensure that your email includes enough personal identifiers for us to process your request effectively.
Visiting Our Website?
Our websites use “cookies,” small data files stored on your device for record-keeping purposes. Cookies are standard technology across the Internet and help us recognize visitors when they return to our site, enabling us to customize their online experience.
Additionally, we may analyze visitor interactions with our content and services to enhance our website experience. This includes collecting information like IP addresses, browser type, operating system, and data from pixel tags (or clear GIFs). While this information is often aggregated, it may be tied to your personal details through cookie usage.
We utilize tools such as Google Analytics to track visitor interaction with our website content and Facebook advertising to deliver tailored ads based on your website activity. These services rely on technologies like cookies, web beacons, tags, and embedded scripts to record interaction data. For more information about how these services use such technologies, visit Google’s website for Google Analytics or Facebook’s website for Facebook advertising. Google Analytics security and privacy principles outline how Google safeguards the collected information, and Facebook’s Data Use Policy explains how Facebook handles collected data.
If you wish to opt out of data collection by Google Analytics, you can install the Google Analytics opt-out browser add-on. Similarly, you can opt out of Facebook Custom Audiences by visiting Facebook’s opt-out page.
Why do We Collect Personal Information?
To establish and maintain a professional and responsible relationship with you, ensuring consistent service delivery.
To understand and cater to your needs and preferences. We record details about the services and products you’ve received and may request additional information to improve how we serve you, such as your preferred room type.
To enhance, market, and develop our offerings. Guest usage patterns help us identify areas for service improvement.
To manage and grow our operations effectively. For instance, guest service usage data helps us optimize management and plan for future expansions.
To comply with legal and regulatory requirements.
When We Disclose Personal Information
We disclose your personal information only under specific conditions:
To individuals acting as your agents, such as a travel agent booking a reservation on your behalf.
To Himalayan Inn Homestay properties where your reservation is made, enabling them to provide the services requested.
To third-party providers necessary for delivering services you’ve purchased. This disclosure is limited to the extent required to process the transaction and provide the service.
To third-party companies engaged by Himalayan Inn Homestay to perform duties like handling reservations, processing or storing data, conducting guest surveys, or carrying out research.
To agents tasked with evaluating creditworthiness or collecting payments on behalf of Himalayan Inn Homestay.
To public authorities or their agents in cases where imminent threats to life or property exist, which could be mitigated through disclosure, or where disclosure is legally required.
Any personal information shared with third parties is disclosed on a confidential basis, strictly for the intended purposes.
Principles
We collect, use, and disclose personal information solely for the purposes outlined, unless consent for additional use is provided.
Your personal information is protected with robust security measures.
Confidentiality safeguards are employed when sharing information with third parties.
We endeavor to keep your information accurate and updated as necessary for the stated purposes.
Requests to access your personal information are addressed promptly and reasonably.
You may refuse to provide personal information or withdraw your consent for marketing purposes (subject to legal and contractual obligations) by emailing subashdarj32@gmail.com with “Unsubscribe” as the subject line. Include adequate personal identifiers to facilitate processing. However, this might limit the services we can offer.
For any queries or requests regarding your personal information or our privacy practices, feel free to contact subashdarj32@gmail.com.
